Hi I’m Dylan,
I help healthcare and health tech startups / growth stage companies move from chaos to clarity and from strategy to sustainable delivery. I specialize in building systems and products from scratch, scaling operations, and leading initiatives that generate measurable outcomes.
Whether you're launching a new product, planning to scale, or navigating a high stakes pivot, I bring clarity to complex challenges. I ask the right questions, focus on what matters most, and ensure critical work gets done, even in uncertain environments
How I Drive Results
Unstick Through Discovery – Map actual user workflows to identify where systems break down, stakeholders have competing needs, and manual processes create bottlenecks, then design targeted solutions.
Design for Real Workflows, Not Org Charts – Ground solutions in observed behavior patterns and task context rather than stated requirements.
Execute Through Phased Validation – Build adoption through iterative rollouts that validate with contained user groups, surface edge cases early, and demonstrate value before full deployment—reducing risk and building organizational trust.
Align Cross-Functional Stakeholders – Bridge competing priorities across teams through clear communication, shared metrics, and collaborative design, maintaining momentum toward shared outcomes.
Build Systems That Scale – Create infrastructure that evolves with business needs rather than requiring replacement.
Track Outcomes That Matter – Focus on metrics that directly advance organizational goals, not vanity metrics. Create data frameworks that tell a compelling story, align teams around what drives real impact, and prove the value of continued investment to leadership.
Manage Third-Party Vendor Relationships – Identify when external resources or specialized skills are needed, contract with the right vendors, and manage these partnerships to ensure they deliver on business objectives and timelines.
Navigate Healthcare Complexity – Keep solutions compliant and operationally viable while moving quickly in regulated environments, balancing clinical quality, regulatory constraints, and user experience.
Core Capabilities
User-Centered Design & Discovery
Grounding solutions in observed workflow patterns through operational mapping, user research, and iterative validation—designing for how people actually work, not assumptions.
Strategic Execution
Translating organizational goals into executable plans with defined milestones, resource allocation, and risk mitigation.
Data-Driven Execution
Establishing metrics and reporting that justify investment, track progress toward goals, and demonstrate ROI, moving teams from anecdote to evidence-based decisions.
People & Partnership Management
Growing, mentoring, and structuring high-performance teams and partnerships.
Program & Product Leadership
Leading complex, cross-functional initiatives from ambiguity to delivery, coordinating product, engineering, clinical, and operations teams toward shared outcomes with clear roadmaps and accountability.
Systems Thinking
Building solutions that scale with organizations rather than requiring replacement, balancing departmental autonomy with organizational coherence and reusable infrastructure.